The Disney Wish {Everything You Need to know about the Spectacular Concierge Experience}


For an elevated experience on any Disney Cruise Line sailing, I absolutely must recommend cruising as a concierge guest! Each ship offers a variety of concierge level staterooms, at a premium price. It is similar to booking a club level room at a resort hotel, but the perks, service and amenities go far beyond those with Disney Cruise Line. This post will take you through a variety of perks and benefits when cruising concierge, based on our personal concierge trip a few ago. In short, it is a spectacular experience.

The Disney Wish
Everything Disney Cruise Line
Stunning Staterooms
Cruising Concierge
Imaginative Dining
Family Places and Fun Spaces
Spectacular Spaces for Kids at Sea
Castaway Cay Cabanas
Adult Only Cruise Review including:
—- Adult Activities | Beverage Tastings | Enchanted Escapes for Adults
—- Senses Spa | Palo Steakhouse Dinner | Enchante Dinner
– Multi-generational Cruise Review: Day 1 | Day 2 | Day 3 | Day 4


I work hand in hand with the concierge team on your vacation, starting more than 4 months prior to your sail date. Concierge guests are offered priority access to all of the experiences available to book onboard the fleet. This is a huge perk and the primary reason most of my clients book concierge to begin with. Of course, once back home, they book concierge time and again for the exceptional and personalized service they received onboard. Here are just a few of the things concierge guests get to reserve before the rest of the ship:
• Port Adventures
• Activities at Disney Castaway Cay, including private Cabanas (on select sailings)
• Adult-exclusive dining reservations at Enchante, Palo and Remy
• Senses Spa Appointments
• Beverage Tastings
• Virtual Sports/Golf Simulator (Disney Fantasy and Disney Dream)
• Bibbidi Bobbidi Boutique
• Pirate’s League (on select sailings)
• Royal Court Royal Tea & Olaf’s Royal Picnic (on select sailings)
• It’s A Small World Nursery
• Dining rotation and seating requests
• Character meet and greets.

Priority Embarkation

Concierge guests are whisked through the embarkation process at warp speed, avoiding massive crowds and long waits. You will relax in the Concierge embarkation lounge at port prior to boarding the ship, enjoying seating, beverages and charging stations for your devices. Once guests being boarding the ship, concierge goes first, meaning you get several more hours on board and will find the common spaces less crowded than any other time during your voyage.

Welcome Aboard Lunch

Once onboard, concierge guests are invited to an exclusive welcome lunch with a special menu. A glass of beer or wine is included so you can chink those glasses and say Cheers to Bon Voyage!

Concierge Lounge

A private, keyed entry, lounge is available to Concierge Level guests on Disney cruises. This beautiful space is the perfect place to relax, enjoy a drink, have a meal, or work with a concierge to finalize any details of your trip. The service here is top-notch.

The lounge can be used as a wonderful extension of your stateroom, which can start to feel small after a while. Dad can take the kids to the lounge for a snack or treat and some cartoons while mom gets ready. Mom can escape to the lounge for coffee while the kids sleep in. Larger families and groups use the space for gathering more intimately than they would be able to otherwise. The lounges are beautiful, well appointed and spaces you will find yourself retreating to more often than you might have thought!

The concierge lounge is available to guests from 7AM to 10PM, with a variety of food and drink – hot and cold – items at each service time.

Daily offerings include Breakfast from 7 – 10:30 AM.

Lunch from 11 AM – 4:30 PM

Dinner from 5-8PM

Dessert Treats all day, also from 9-10PM

A self serve fridge offers complimentary bottled water, soft drinks, milk and juices all day long. Your stateroom attendant will also stock the fridge in your room with your favorites! For us, that was perrier and coke!

Specialty coffees, teas and hot chocolate are available throughout the service hours at the touch of a button.

Complimentary beer, wine and cocktails from a full bar are available each evening from 5-10PM. These are not house offerings, but a very nice selection that you will absolutely love! Wine glasses are filled to the top with a friendly smile. Cocktails are made to order. It is a wonderful experience and you are welcome to enjoy happy hour in the lounge, or take it to go.

The Disney Wish concierge lounge has its own galley and chef and offers a small menu of made to order hot items as well! We tried breakfast, lunch and dinner and LOVED this perk! Everything was phenomenal and we didn’t once visit the ship buffet. Here are a few of our selections and a couple of the menus (changed daily).

Concierge guests also have access to complimentary room service, like all guests. Suite guests have the option of having dinner dinner delivered to their stateroom from the main dining room. Palo delivery is even available to the Royal Suite guests!

Concierge Sundeck

The Concierge Lounge is home to an exclusive Sundeck with hot tubs, lounger chairs & wading pool.  Both are absolutely AMAZING! This quiet spot at the very front of the ship is the perfect place to relax, cool off and soak in stunning ocean views.

There are PLENTY of the most comfortable loungers on the ship, as well as umbrellas and shaded areas. These are hard to find on the main pool deck. There are hot tubs on all of the ships and a refreshing wading pool on the Wish.

Suntan lotion, towels and non-alcoholic drinks – including a Dole Whip smoothie – are all provided. And, the best part – the cool towels that are offered throughout the day!

Surprise Treats

Concierge guests often receive special treats throughout their cruise. For example, we came home to a lovely fruit tray the first night. And, our nightly turndown service was top notch. We received a lovely commemorative print on our last night. All of this adds a touch of magic to an already amazing vacation!

Character Meets

Concierge guests typically have the opportunity to enjoy a private Disney character meet-and-greet in the lounge. We have not taken advantage of this, but it is a nice perk for families with young children!

Early Access to the Walt Disney Theatre for Live Broadway Style Shows

Forty-five minutes prior to the start of the show, see your Concierge Team in the elevator landing on Deck 2 Forward to be escorted through an exclusive entrance to the Walt Disney Theatre to choose your seats before the doors open to the rest of the audience! You avoid long lines and get the pick of the litter seat wise! These shows are spectacular and not to be missed.

Complimentary Fresh Popcorn before Showtime

Simply present your Gold Key To the World Cards at the refreshment stands before any movie or show and enjoy fresh popcorn. My kids LOVE this!

Internet Package

All concierge guests age 18+ enjoy 24 hours of “basic surf” internet. Suite guests receive complimentary internet for the entire voyage.

Stateroom Amenities

Concierge guests enjoy upgraded toiletries, a menu of pillows to select from and so much more!  All staterooms have a refrigerator stocked with complimentary bottled water and sodas of your choice. These are the little details that truly elevate the experience!

Early Debarkation

After breakfast in the concierge lounge, the concierge team will escort you right off the ship. This is such a lovely way to end your voyage. You take a private elevator down to the gangway. I realize this may not sound like a big perk, but if you’ve ever stood in the lobby with your luggage, family and a thousand other guests waiting to get off the ship, you will know it is!

Concierge Team

Once you’ve sailed concierge, I think you’ll agree that the Concierge team are the best perk of all. This incredible group of crew members want nothing but to ensure YOU have a spectacular vacation. You will never wait in the queue at guest services or pound the app trying to get a beverage tasting. The concierge team handles every detail – be it an excursion, onboard payments, laundry, changing dining or ANYTHING you can dream up.

Is It Worth It?

Concierge staterooms sell out on every voyage, often long before regular staterooms. Prices vary according to season, ship and sail date and the rooms do come at a premium. If you’re looking for a personalized, elevated more luxury experience then YES you must do concierge. If you do not like buffets, crowds or waiting in lines, this will be well worth it to you for the experience alone.

That said, if your budget doesn’t allow for concierge I have ZERO hesitation in recommending you take the cruise. I’ve sailed with Disney 11 times and most of those have not been concierge. I have always had a spectacular experience.

Disney Cruise Line vacations are my family’s #1 vacation ever! No matter how you cruise, you will love the service and attention to detail on Disney ships. Nobody else compares!

Let’s Set Sail

As a Premier Level Advisor with Glass Slipper Concierge, I am recognized for providing the highest level of customer service, experience, and knowledge in the industry.  I use my personal connections and firsthand expertise to craft bespoke vacations for the most discerning clients.  On top of that, travel is expensive and I know how to get the best value for your time and money.  Most aspects of planning a family vacation look different and now, more than ever, it is crucial to have the most current, up to date information based on personal experience to plan your vacation!  

I offer concierge travel planning for Walt Disney World® Resort, Disney Cruise LineDisneyland® Resort, Adventures by Disney®, Aulani, National Geographic Expeditions, Universal Orlando, Sea World and other delightful destinations around the globe! Let’s go there!

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